Privacy Policy

Privacy Policy
Proprietors

AKA TEAM Limited, a limited company formed under the laws of the United Kingdom with its registered office atFlat 3 2 Gilbert Street, London, England, W1K 5HA

Website

We operate the following website;

http://www.akateam.co.uk

Purpose of this Policy

This Privacy Policy aims to give you information on how we collect and process your Personal Data through your use the site, including any data you may provide through purchase a service by us. It will also inform you as to how we look after your Personal Data when you visit our website, regardless of where you visit it from, and tells you about your privacy rights and how the law protects you. We understand that your privacy is very important and treat it accordingly; we are committed to protecting your Personal Data.

This website is not intended for use by anyone under the age of 18 years and we do not knowingly collect data relating to children.
It is important that you read this Privacy Policy together with any other policies we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we use your data. This policy supplements other notices and policies and is not intended to override them.

If there are any provisions in this policy that you would like further clarification on, or to exercise your privacy rights, please get in contact via office@akateam.co.uk

Privacy Policy

1.  Important Information and Who We Are

Controller

AKA TEAM Limited is the Data Controller and is responsible for your Personal Data (collectively referred to as “we”, “us” or “our” in this policy).

AKA TEAM Limited is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about the policy, including any requests to exercise your legal rights, please contact us via email to the address office@akateam.co.uk

Changes to the Privacy Policy and your duty to inform us of changes

We keep this policy under regular review and it is subject to change. You should refer to this policy at least once a year to remain updated.

It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements, policies or procedures. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Public Domain

Any information and content you provide to AKA TEAM Limited (Advertisers only), will be deemed as public information. Whilst in the public domain, your data can be copied, cached and stored by third parties and displayed on their site or search engine. This data may continue to exist on these sites, systems and search engines for a period even after you instruct us to remove it from our systems.

2.  The Data We Collect About You

Personal Data, or personally identifiable information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Data Categories

We may collect, use, store and transfer different kinds of Personal Data about you, please see the various categories and some examples of data in those categories below:

Identity Data – First name, maiden name, last name, address, email address, date of birth.

Contact Data – Billing address, delivery address, email address and telephone numbers.

Financial Data – Bank account and payment card details.

Transaction Data – Details about payments to and from you and other details of services you have purchased from us.

Usage Data – Information about how you use our website and our services, services.purchases or orders made by you, your interests, preferences, feedbackYour preferences in receiving services from us and our third parties and your.

We collect Aggregated Data. Aggregated Data could be derived from your Personal Data but is not considered Personal Data in law as this data will not directly or indirectly reveal your identity.All Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

Special Categories of Personal Data

Within the General Data Protection Regulation (GDPR) these include; details about your full name, address, email addres, date of birth, phone numberm Financial Data.

If you fail to provide Personal Data

Where we need to collect Personal Data by law, and you fail to provide that data when requested, we may not be able to perform the service we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

3.  How is Your Personal Data Collected?

We use different methods to collect data from and about you including through:

Direct interactions – You may give us your Identity, Contact and Financial Data by corresponding with us by phone, email or otherwise. This includes Personal Data you provide when you:
apply for our services;

Automated technologies or interactions – As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy and the other Policies & Agreements here for further details.

Third parties or publicly available sources – We will receive Personal Data about you from various third parties and public sources as set out below:

Technical Data from the following parties:
analytics providers such as Google;
advertising networks; and
search information providers.
Contact, Financial and Transaction Data from providers of technical, payment, and delivery services.
Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

Third-Party Processors – We use the following categories of third parties to process your data and deliver services for the purposes shown. All of these processors have access to some of your Personal Data as appropriate for the delivery of the purpose specified.

If you, as a User of AKA TEAM Limited, you agree and consent to your information being available to one or both parties.

4.  How We Use Your Personal Data

We will only use your Personal Data when the law allows us to.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.
Purposes for which we will use your Personal Data

We will only use your Personal Data in conjunction with the lawful basis of processing for which we collected it (see below). We may also process your data for another purpose/on a different legal basis provided that it is in line with the original purpose of processing.

Note: We may process your Personal Data without your knowledge or consent, in compliance with this policy and the law.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy here. 

5. Data Retention

How long will you keep my Personal Data?

We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data; see your legal rights below for further information.

In some circumstances we will anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

In the event of a law enforcement request involving you or the data we hold about you on file. We are obliged by law to comply with the request and retain the data until the case has been closed by Law enforcement. Data may be held beyond the deletion request for the basis of complying with law enforcement.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your Personal Data.

GDPR: Individual Rights

Description

Right to Erasure

Every individual has the right to be forgotten upon request. AKA TEAM Limited must remove your Personal Data from its systems and request the same of any third-party systems.

Right to be Informed

Every individual has the right to be informed about how their Personal Data is being used, which may be provided upon request of the individual, or before AKA TEAM Limited changes any use of that data, giving the individual the right to consent or object.

Right to Objection

Every individual has the right to object to the use of their Personal Data for any purpose proposed by AKA TEAM Limited.

Right to Rectification

Every individual has the right to have errors in their Personal Data to be corrected.

Right to Restrict

Every individual has the right to restrict the uses of their Personal Data for any specific type of processing.

If you wish to exercise any of the rights set out above, please contact us via: office@akateam.co.uk

Time limit to respond

Under the GDPR we are obliged to respond to any DSAR within 30 days. It could take us longer than a month if your request is particularly complex or you have made a number of requests; in this case, we will notify you and keep you updated.

What is a Lawful Basis of use?

Legitimate Interest – In the interest of our business, in conducting and managing it, to enable us to give you the best service and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you, unless we have your consent or are otherwise required/permitted to by law.

Compliance with a legal obligation – Processing your Personal Data where it is necessary for compliance with a legal obligation that we are subject to.
Terms, Policies and Agreements

The full list of Our Terms, Policies and Agreements can be found in our web http://www.akateam.co.uk

AKA TEAM Limited

Flat 3 2 Gilbert Street, London, England, W1K 5HA

office@akateam.co.uk

Last Updated: Thursday 22 November 2022